Alport Insurance Privacy Policy

Our Privacy Policy and Commitment to Protecting Your Privacy

We value your business and thank you for your confidence in choosing Alport as your broker.  As our client you trust us with your personal information.  We respect that trust and want you to be aware of our commitment to protect the information you share in the course of doing business with us.

Any personal information you supply to Alport Insurance via our website will be treated in accordance with the Data Protection Act 1998 (including any further amendments) and the Privacy and Electronic Communications Regulations 2003.

How We Collect, Use and Disclose Your Information

As a client you share personal information so that we may provide you with products and services that best meet your needs.  We assume your consent for us to use this information in an appropriate manner.  We may use and disclose this information in order to:

  • Communicate with you.
  • Negotiate, secure, assess, underwrite and price insurance products.
  • Evaluate and expedite claims.
  • Detect and prevent fraud.
  • Analyze business results.
  • Act as required or authorized by law.

We may disclose your information to:

  • Insurance or surety companies (also known as underwriters)
  • Other insurance brokers or agents
  • Credit organizations
  • Professional firms working with us such as adjusters or lawyers
  • Financial institutions – as an example, your mortgage company

What We Will NOT do with Your Information

We do not sell customer information to anyone.  Nor do we share customer information with organizations outside of Alport Insurance that would use it to contact you about their own products or services.

We Strive to Protect Your Personal Information

Our employees and brokers who are granted access to customer records understand the need to keep this information protected and confidential.  They know they are to use the information only for the purposes intended.  This expectation is clearly communicated.

We’ve also established physical and systems safeguards, along with the proper processes, to protect customer information from unauthorized access or use.

Your Privacy Choices

You may withdraw your implied consent at any time (subject to legal or contractual obligation and on providing us reasonable notice) by contacting our Privacy Officer.  Please be aware that withdrawing your consent may prevent us from providing you with the requested product or service.

We do not intentionally collect any information via this website from children under 16 years of age, and unless the information was collected in connection with a policy claim, shall delete the details of such users when a parent or guardian notifies us that any details have been obtained from their child.

This website may contain links to other websites which are outside our control and are not covered by this Privacy Statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

We may occasionally use your personal information to tell you about our other services or products that we believe may be of interest to you.  If you would rather not receive this type of communication, please let us know through our Privacy Officer.

3767 10th Avenue
Port Alberni, BC V9Y 4W5

T. (250) 723-2545
F. (250) 723-4585

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Office Hours

Mon - 9 am - 5 pm
Tue - 9 am - 5 pm
Wed - 9 am - 5 pm
Thu - 9 am - 5 pm
Fri - 9 am - 5 pm
Sat - 9 am - 4 pm
Sun - Closed